:root{--bg:#f5f5f1;--surface:#fff;--surface-2:#fafaf7;--track:#ecece6;--line:#e4e4dc;--line-strong:#d3d4ca;--text:#1e231f;--text-2:#464d48;--muted:#6d736e;--accent:#c42a1e;--accent-hover:#a82017;--accent-soft:#fbedeb;--focus:#c42a1e55;--open:#5d6b7c;--progress:#2f6db0;--done:#9aa19b;--st-offen:#5d6b7c;--st-versendet:#2f6db0;--st-termin:#7a52b3;--st-zugewiesen:#2e8a57;--st-fatturato:#9aa19b;--warn:#9a6a00;--warn-bg:#fff4d6;--warn-line:#f0d48a;--p-dringend:#c42a1e;--p-dringend-text:#a51f15;--p-dringend-bg:#fbeceb;--p-wichtig:#e07a12;--p-wichtig-text:#a35406;--p-wichtig-bg:#fdf0e1;--p-normal:#3d8c57;--p-normal-text:#2c6c41;--p-normal-bg:#e6f2e9;--r-sm:5px;--r-md:7px;--r-lg:12px;--shadow-sm:0 1px 2px #1e231f0f;--shadow-md:0 6px 16px -6px #1e231f2e;--shadow-lg:0 22px 48px -14px #1e231f4d;--ease:cubic-bezier(.2, .7, .2, 1);letter-spacing:-.003em;color:var(--text);background:var(--bg);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-synthesis:none;-webkit-font-smoothing:antialiased;font-family:Geist Variable,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;line-height:1.5}*{box-sizing:border-box}html{scrollbar-gutter:stable}body{background:var(--bg);margin:0}a{color:inherit}button,input,select,textarea{font:inherit;letter-spacing:inherit;color:inherit}:focus-visible{outline:3px solid var(--focus);outline-offset:2px}h1,h2,h3{text-wrap:balance}p{text-wrap:pretty}.muted{color:var(--muted)}.small{font-size:12.5px}.prewrap{white-space:pre-wrap;margin:0}.spin{animation:.9s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.num{font-variant-numeric:tabular-nums;color:var(--muted);font-weight:500}.night{color:#5b6478;flex:none}button{cursor:pointer}button:disabled{cursor:default;opacity:.5}.primary,.secondary,.danger{border-radius:var(--r-md);white-space:nowrap;min-height:36px;transition:background .15s var(--ease), border-color .15s var(--ease), transform .1s var(--ease);border:1px solid #0000;justify-content:center;align-items:center;gap:7px;padding:0 15px;font-weight:560;display:inline-flex}.primary:active:not(:disabled),.secondary:active:not(:disabled),.danger:active:not(:disabled),.icon-button:active{transform:translateY(1px)}.primary{background:var(--accent);color:#fff;box-shadow:inset 0 1px #ffffff1f}.primary:hover:not(:disabled){background:var(--accent-hover)}.secondary{border-color:var(--line-strong);background:var(--surface)}.secondary:hover:not(:disabled){background:var(--surface-2);border-color:#bfc1b6}.secondary.small{min-height:32px;padding:0 12px;font-size:13px}.danger{color:#fff;background:#a8231a}.danger:hover{background:#8f1c14}.icon-button{border-radius:var(--r-md);width:34px;height:34px;color:var(--muted);transition:background .15s var(--ease), color .15s var(--ease);background:0 0;border:1px solid #0000;place-items:center;display:inline-grid}.icon-button:hover{background:var(--track);color:var(--text)}.link-button{color:var(--accent-hover);background:0 0;border:0;padding:4px 2px;font-weight:560}.link-button:hover{text-underline-offset:3px;text-decoration:underline}.danger-link{color:#a8231a;background:0 0;border:0;align-items:center;gap:6px;margin-top:10px;padding:6px 0;font-weight:560;display:inline-flex}.danger-link:hover{text-underline-offset:3px;text-decoration:underline}input,select,textarea{border:1px solid var(--line-strong);border-radius:var(--r-md);background:var(--surface);width:100%;min-height:36px;transition:border-color .15s var(--ease), box-shadow .15s var(--ease);padding:7px 10px}input:hover,select:hover,textarea:hover{border-color:#bfc1b6}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px 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input{width:17px;min-height:17px;accent-color:var(--accent)}.segmented{border-radius:var(--r-md);background:var(--track);gap:2px;padding:3px;display:inline-flex}.segmented button{border-radius:var(--r-sm);min-height:30px;color:var(--muted);transition:background .15s var(--ease), color .15s var(--ease);background:0 0;border:0;align-items:center;gap:6px;padding:0 12px;font-weight:560;display:inline-flex}.segmented button:hover{color:var(--text)}.segmented button.active{background:var(--surface);color:var(--text);box-shadow:var(--shadow-sm)}.banner{border-radius:var(--r-md);background:var(--track);margin:0;padding:10px 12px;font-size:13.5px}.banner.error{background:var(--accent-soft);color:#8a1c14}.banner.ok{color:var(--done);background:#e7f1ea}.skeleton{background:linear-gradient(90deg,#ebebe5 0%,#f4f4ef 45%,#ebebe5 90%) 0 0/300% 100%;border-radius:4px;height:10px;animation:1.4s ease-in-out infinite shimmer;display:block}@keyframes shimmer{0%{background-position:100% 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svg{color:var(--muted);pointer-events:none;position:absolute;left:11px}.search input{padding-left:34px}.status-tabs{box-shadow:inset 0 -1px 0 var(--line);gap:22px;margin-bottom:14px;display:flex;overflow-x:auto}.status-tabs button{color:var(--muted);white-space:nowrap;transition:color .15s var(--ease), border-color .15s var(--ease);background:0 0;border:0;border-bottom:2px solid #0000;align-items:baseline;gap:7px;padding:8px 0 10px;font-weight:560;display:inline-flex}.status-tabs button:hover{color:var(--text)}.status-tabs button.active{border-bottom-color:var(--text);color:var(--text)}.empty{color:var(--muted);text-align:center;justify-items:center;gap:2px;padding:56px 16px;display:grid}.empty svg{color:#a7aba4;margin-bottom:8px}.empty p{margin:0}.empty 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var(--line);text-align:left;background:0 0;grid-template-columns:96px 118px 118px minmax(130px,1fr) minmax(180px,2fr) 132px 118px;align-items:center;gap:14px;width:100%;padding:12px 18px;display:grid;position:relative}.row.head{background:var(--surface-2);color:var(--muted);border-top:0;padding-top:10px;padding-bottom:10px;font-size:12.5px;font-weight:500}button.row{transition:background .12s var(--ease)}button.row:hover{background:var(--surface-2)}button.row:before{content:"";border-radius:0 3px 3px 0;width:3px;position:absolute;top:10px;bottom:10px;left:0}.row-dringend:before{background:var(--p-dringend)}.row-wichtig:before{background:var(--p-wichtig)}.row-normal:before{background:var(--p-normal)}.row>span{text-overflow:ellipsis;min-width:0;overflow:hidden}.cell-number{display:grid}.cell-number b{color:var(--text-2);font-variant-numeric:tabular-nums;font-weight:560}.cell-number 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var(--line);justify-content:space-between;align-items:center;padding:12px 14px 12px 24px;display:flex}.ticket-number{font-variant-numeric:tabular-nums;font-weight:620}.drawer>.banner{margin:12px 24px 0}.drawer-body{flex:1;padding:22px 24px 36px;overflow-y:auto}.detail-kicker{color:var(--text-2);align-items:center;gap:8px;margin:0;font-size:13px;font-weight:560;display:flex}.detail-title{letter-spacing:-.018em;margin:6px 0 4px;font-size:21px;font-weight:650;line-height:1.25}.detail-meta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:4px 10px;margin:0;font-size:13px;display:flex}.night-note{align-items:center;gap:5px;display:inline-flex}.status-switch{border-radius:var(--r-md);background:var(--track);grid-template-columns:repeat(3,1fr);gap:3px;margin:20px 0 16px;padding:3px;display:grid}.status-switch button{border-radius:var(--r-sm);min-height:34px;color:var(--muted);transition:background .15s var(--ease), color .15s var(--ease);background:0 0;border:0;justify-content:center;align-items:center;gap:7px;font-weight:560;display:inline-flex}.status-switch button:before{content:"";opacity:.45;background:currentColor;border-radius:50%;width:7px;height:7px}.status-switch button:hover:not(.active){color:var(--text)}.status-switch button.active{background:var(--surface);color:var(--text);box-shadow:var(--shadow-sm)}.status-switch button.active:before{opacity:1}.status-switch button.active.status-offen:before{background:var(--open)}.detail-controls{grid-template-columns:2fr 1fr;gap:12px;display:grid}.detail-section{border-top:1px solid var(--line);margin-top:24px;padding-top:18px}.detail-section h3{margin:0 0 12px;font-size:13.5px;font-weight:620}.detail-section dl{gap:8px;margin:0 0 14px;display:grid}.detail-section dl>div{grid-template-columns:150px 1fr;gap:12px;display:grid}.detail-section dt{color:var(--muted)}.detail-section dd{overflow-wrap:anywhere;margin:0}.detail-section dd a{color:var(--accent-hover);font-variant-numeric:tabular-nums;align-items:center;gap:6px;font-weight:560;text-decoration:none;display:inline-flex}.detail-section dd a:hover{text-underline-offset:3px;text-decoration:underline}.events{gap:12px;margin:0 0 14px;padding:0;list-style:none;display:grid}.events li{padding-left:16px;position:relative}.events li:before{content:"";background:var(--line-strong);border-radius:50%;width:6px;height:6px;position:absolute;top:7px;left:2px}.events li:not(:last-child):after{content:"";background:var(--line);width:1px;position:absolute;top:17px;bottom:-9px;left:4.5px}.events li.event-note:before{background:var(--accent)}.events li.event-note p{border-radius:var(--r-md);background:var(--surface-2);padding:8px 10px}.event-meta{color:var(--muted);gap:8px;margin-bottom:2px;font-size:12.5px;display:flex}.event-meta span{color:var(--text-2);font-weight:560}.note-form{justify-items:end;gap:8px;display:grid}.dialog-backdrop{z-index:30;place-items:center;padding:16px;display:grid}.dialog{border-radius:var(--r-lg);background:var(--surface);width:min(460px,100%);max-height:calc(100dvh - 32px);box-shadow:var(--shadow-lg);animation:rise .2s var(--ease);padding:0 24px 22px;overflow-y:auto}@keyframes rise{0%{opacity:.6;transform:translateY(8px)}}.dialog.wide{width:min(720px,100%)}.dialog header{z-index:1;background:var(--surface);justify-content:space-between;align-items:center;padding:18px 0 12px;display:flex;position:sticky;top:0}.dialog h2{letter-spacing:-.015em;margin:0;font-size:18px;font-weight:650}.dialog-text{margin:0 0 16px}.admin-view{max-width:920px}.admin-head{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px;display:flex}.admin-head h1{letter-spacing:-.025em;margin:0 0 4px;font-size:26px;font-weight:650}.admin-head p{max-width:62ch;margin:0}.admin-view>.banner{margin-bottom:12px}.staff-list{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface)}.staff-row{border-top:1px solid var(--line);grid-template-columns:minmax(180px,1fr) auto auto auto auto;align-items:center;gap:12px;padding:13px 18px;display:grid}.staff-row:first-child{border-top:0}.staff-row>div:first-child{display:grid}.staff-row b{font-weight:560}.staff-row small{color:var(--muted)}.staff-row.inactive{opacity:.55}.staff-language{background-position:right 8px center;width:auto;min-width:64px;min-height:30px;padding:4px 26px 4px 9px;font-size:12.5px}.staff-actions{justify-content:flex-end;gap:12px;display:flex}.badge{background:var(--track);color:var(--text-2);white-space:nowrap;border-radius:4px;align-items:center;gap:5px;padding:1px 7px;font-size:12px;font-weight:560;display:inline-flex}.badge.muted{color:var(--muted)}.card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);margin-bottom:16px;padding:22px 24px}.card h2{letter-spacing:-.01em;margin:0 0 4px;font-size:16px;font-weight:650}.card h3{margin:20px 0 8px;font-size:13.5px;font-weight:620}.card>p{max-width:62ch;margin:0 0 16px}.assign-grid{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px 16px;display:grid}.hours{gap:6px;display:grid}.hours-row{grid-template-columns:110px 1fr;align-items:center;gap:12px;min-height:40px;display:grid}.hours-day{font-weight:560}.hours-ranges,.holidays{flex-wrap:wrap;align-items:center;gap:8px 14px;display:flex}.range{align-items:center;gap:6px;display:inline-flex}.range input[type=time]{font-variant-numeric:tabular-nums;width:104px}.range input[type=date]{width:160px}.chip{border-radius:var(--r-sm);background:var(--track);font-variant-numeric:tabular-nums;align-items:center;gap:4px;padding:3px 5px 3px 10px;font-size:13px;font-weight:560;display:inline-flex}.chip button{color:var(--muted);background:0 0;border:0;place-items:center;padding:2px;display:grid}.layout-switch button{min-height:30px}.board{grid-template-columns:repeat(5,minmax(230px,1fr));align-items:start;gap:14px;padding-bottom:6px;display:grid;overflow-x:auto}.board-column{border-radius:var(--r-lg);min-width:0;min-height:360px;transition:background .15s var(--ease), border-color .15s var(--ease);background:#efefe9;border:1.5px dashed #0000;padding:8px}.board-column.drop-target{border-color:var(--accent);background:#f9eeec}.board-column header{align-items:center;gap:8px;padding:6px 8px 10px;display:flex}.board-column header:before{content:"";background:var(--open);border-radius:50%;width:7px;height:7px}.column-versendet header:before{background:var(--st-versendet)}.column-termin header:before{background:var(--st-termin)}.column-zugewiesen header:before{background:var(--st-zugewiesen)}.column-fatturato header:before{background:var(--st-fatturato)}.board-column 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var(--warn-line);border-radius:var(--r-md);background:var(--warn-bg);width:100%;color:var(--warn);font:inherit;text-align:left;cursor:pointer;align-items:center;gap:9px;margin:0 0 14px;padding:10px 14px;font-weight:600;display:flex}.return-banner-hint{margin-left:auto;font-weight:500;text-decoration:underline}.hit-count{color:var(--muted);white-space:nowrap;font-size:12.5px}.lang-switch button{min-height:28px;padding:0 9px;font-size:12px;font-weight:620}.login-card .lang-switch{align-self:flex-end}.missing{background:var(--p-dringend-bg);color:var(--p-dringend-text);text-transform:uppercase;letter-spacing:.03em;border-radius:4px;margin-left:4px;padding:0 5px;font-size:11px;font-weight:650;display:inline-block}.service-no{color:var(--accent)}.stepbar{gap:4px;margin:14px 0 4px;padding:0;list-style:none;display:flex}.stepbar li{border-top:3px solid var(--track);min-width:0;color:var(--muted);flex-direction:column;flex:1;gap:4px;padding-top:6px;font-size:11.5px;display:flex}.stepbar li.done{border-top-color:var(--st-zugewiesen);color:var(--text-2)}.stepbar li.current{border-top-color:var(--accent);color:var(--text);font-weight:620}.step-dot{font-variant-numeric:tabular-nums;font-weight:650}.step-label{text-overflow:ellipsis;overflow:hidden}.assign-panel{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface-2);padding:14px}.assign-panel>p{margin:0 0 10px}.assign-grid{gap:12px;display:grid}.assign-grid.two{grid-template-columns:1fr 1fr;align-items:end}.proposals{gap:6px;display:grid}.proposal-row{flex-wrap:wrap;align-items:center;gap:6px;font-size:13px;display:flex}.proposal-label{min-width:128px;color:var(--text-2);font-weight:600}.chip-button{border:1px solid var(--line-strong);background:var(--surface);font:inherit;cursor:pointer;border-radius:999px;padding:2px 10px;font-size:12.5px}.chip-button:hover{border-color:var(--accent)}.chip-button.active{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-hover);font-weight:600}.small-note{margin:0;font-size:12.5px}.button-row{flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;display:flex}.check{cursor:pointer;align-items:flex-start;gap:8px;margin:6px 0;display:flex}.check input{accent-color:var(--accent);margin-top:3px}.check small{color:var(--muted)}.pdf-link{align-items:center;gap:6px;text-decoration:none;display:inline-flex}.return-box{border:1px solid var(--warn-line);border-radius:var(--r-md);background:var(--warn-bg);color:var(--warn);gap:10px;margin-bottom:12px;padding:10px 12px;display:flex}.return-box p{color:var(--text);margin:2px 0 8px}.cc-groups{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px;display:grid}.cc-groups fieldset{border:1px solid var(--line);border-radius:var(--r-md);margin:0;padding:8px 10px}.cc-groups legend{color:var(--muted);padding:0 4px;font-size:12px;font-weight:620}.cc-groups .check{margin:3px 0;font-size:13px}.mail-mask textarea{font-family:inherit;line-height:1.45}.attachment{color:var(--text-2);align-items:center;gap:6px;margin:0;font-size:13px;display:flex}.sent-mails{gap:6px;margin:0;padding:0;list-style:none;display:grid}.sent-mails li{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface)}.sent-mail-head{width:100%;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;justify-content:space-between;align-items:center;gap:8px;padding:8px 10px;display:flex}.sent-mail-head span{min-width:0;display:grid}.sent-mail-head small{color:var(--muted)}.sent-mail-body{padding:0 10px 10px;font-size:13px}.sent-mail-body p{margin:4px 0}@media (width<=640px){.assign-grid.two{grid-template-columns:1fr}.proposal-label{width:100%;min-width:0}}.appt-time{gap:10px;display:flex}.appt-time .field{flex:1}